Privacy Policy for Trestle Appliance Repair

Effective Date: [Effective Date]

Your privacy is important to us at Trestle Appliance Repair. This privacy policy outlines how we collect, use, share, and protect your information when you use our website and services. By using our website and submitting information through our call request form, you agree to this policy.

Information We Collect

1. Personal Information: When you contact us using our call request form or calling directly, we may collect personal information such as your name, phone number, and email address. This information allows us to communicate with you regarding service requests and operational needs.

2. Non-Personal Information: We may also collect non-personal browsing data, such as IP addresses, browser types, and pages visited on our website, to enhance user experience. This data may be collected through technologies such as cookies or web beacons.

Use of Collected Information

We use the personal information we collect to communicate with you for service-related purposes, including appointment confirmations, service follow-ups, and customer support. Non-personal information helps us improve the functionality and performance of our website.

Information Sharing Practices

We may share your personal information with our trusted partners to facilitate operational and service needs. These partners are obligated to protect your information in accordance with this privacy policy and relevant privacy laws. We do not sell or lease your personal information to any third parties.

User Consent and Agreement

By contacting us via phone or our website form, you consent to allow Trestle Appliance Repair and our partners to contact you via phone, email, or text for service-related purposes. You also acknowledge that your personal information may be shared with our trusted partners as outlined above.

Limitation of Liability

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. The maximum compensation for any claims is limited to $100. Additionally, users agree to bear their own legal fees and expenses in the event of a dispute.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at (949) 776-2281.